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Shopping Policies

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The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted

through the site.

Notice

Please remember that we are soapmakers, not doctors. None of our comments, descriptions or products are intended to diagnose or treat any condition you may have. Please check with your physician if you have any questions related to your health or our ingredients. Please check all ingredient listings before purchasing any product. 

Privacy Policy

Use of personal information that you may submit to Doliber Bay Soap Co. through this Web site is governed by the Doliber Bay Soap Co. Privacy Policy. We do not share or sell your personal information. Payment information is collected and protected by PayPal and Square.

Payments:

Doliber Bay Soap Co. collects payment through Square and PayPal. Both companies use encrypted, secure servers and Doliber Bay does not store any of your private information. 

Shipping & Delivery

At this time, Doliber Bay Soap Co. ships merchandise only to locations within the United States. Most orders will pack and ship within 2-3 days and are shipped USPS. 

Sales Tax

Doliber Bay Soap Co. charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location from which the order is being shipped. Texas residents are charged 8.25% based on our location.

Return Policy

We want you to be completely satisfied with your Doliber Bay purchase. Contact us at doliberbay@doliberbay.com if you encounter an issue with your purchase. We will work with you to make you happy, but remember that we cannot accept the return of any used personal care items. That's the law, not us.

Out of Stock Items

Every effort is made to keep plenty of stock on hand, however, we do sometimes encounter a shortage of popular items. We will contact you immediately if we cannot ship your item in a timely manner. We do not process back orders, and we will not hold an order for shipment if an item is unavailable.

Going Green

We try very hard to reduce waste in our business. Occasionally you may receive a shipment in a recycled cardboard box, with recycled packing materials. This helps us keep costs low and reduces our impact on the planet.

 Use Of Site

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Doliber Bay Soap Co. and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Doliber Bay Soap Co. believes that customer conduct violates applicable law or is harmful to the interests of Doliber Bay Soap Co. and its subsidiaries.





 

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